All maintenance requests submitted via the MPsolicitudes mobile app or through Requests Reporter desktop app Arrive at Requests manager.
From this application, the person in charge of managing maintenance will be able to consult all the requests that were sent to them and make the decision to register them or not in the MP for their attention, keeping the requestor informed about the status of their request.
Every time someone submits a maintenance request, it is received by the MP’s maintenance request manager, keeping the maintenance manager informed at all times of any request or contingency.
Then the maintenance manager is tasked with passing maintenance job requests to the MP for scheduling and execution.
The maintenance manager can see all the information that was included when the failure was reported, so that he can filter requests to prioritize urgent jobs.
The maintenance manager sends the requests to the MP for their attention and keeps their status up to date. Notifying in turn the users who reported the failure.
Our group of specialized consultants will gladly answer any questions that may arise during the installation, implementation or operation of the MP maintenance software. We also recommend that you consult our 24/7 Learning Center site.
Optionally, we offer training courses in our offices or at your facilities.
For more than 25 years we have reinforced the learning of MP maintenance software with the delivery of face-to-face training courses with highly qualified personnel on the subject of maintenance management.
If you want to learn the CMMS MP in a self-taught way, visit our learning center with tutorial videos, diagrams and tips.